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The Skin&Soul Masterclass

Create treatments your clients don’t just see - they feel

This Is the Masterclass I Wish Existed When I Started

Hi, I’m Joanne Serrant, advanced facialist and founder of The Skin&Soul Academy.

This is a brand new, online masterclass for beauty and skin professionals who are ready to bring more rhythm, flow and soulful presence into their treatments.If you're craving more creativity and connection in your work, this is your invitation.

Why This Masterclass Was Created

After years of working with clients and refining my approach, one treatment began to stand out:

The Skin&Soul Facial,  the one clients rebook again and again.Not just because of the visible results because of how it made them feel.This isn’t about more steps or more products. It’s about slowing down, moving with intention, and learning to trust your hands. For the first time, I’m sharing the structure and flow behind my signature treatment so you can bring this approach into your own practice and make it your own.

What You’ll Learn Inside

We’ll break down the entire flow of my 60- and 90-minute Skin&Soul facial, so you can understand the why and the how behind each part.

  • Opening Back Massage

    Set the tone and create connection from the very first touch.

  • Cleansing, Exfoliation & Lymphatic Drainage Learn how to bring energy and rhythm to even the most routine steps.

  • Segmented Facial Massage

    Neck & shoulders. Face. Forehead & scalp. Discover how I use intention and intuition to guide each movement.

  • Mask & Closing Touch

    End with a calming hand and arm massage that ties the whole experience together.

Each section is designed to help you create treatments that feel personal, powerful and deeply restorative, for both you and your clients.

Key Highlights

  • Building Sales Through Connection: Shift from "selling" to authentic conversations that guide clients toward products tailored to their needs.

  • Enhance your treatments: Learn advanced yet approachable cleansing and massage techniques that elevate the luxury of your services without adding extra time.

  • A Long-Term Vision: Discover strategies to ensure your retail and service approach builds a thriving business not just for today, but for years to come.

  • Luxury Meets Strategy: Learn how to balance clinical excellence with a personalised, luxurious client journey.

The practical bits

The Details....

What: Brand new, one-time online masterclass

When: Pre-recorded, so you can watch at your own pace

Where: Virtual, available worldwide

Access: Unlimited replay access

Investment: £245

Joanne Serrant, Skin&Soul Founder

An award-winning Advanced Facialist, speaker, and creator of The Skin&Soul Academy, Joanne Serrant is a visionary in facial massage and skincare. At The Skin&Soul Academy, she empowers skin professionals to deliver results-driven treatments from the heart, transforming clients inside and out through her signature techniques.

With over 30 years of experience in the beauty industry, Joanne has devoted her career to excellence in skincare and massage therapy. She operates a specialist skin and massage clinic in Berkshire while training therapists through Skin&Soul Academy workshops and 1:1 mentoring programs.


Joanne’s expertise has also supported global brand Neom in treatment and spa development, with training implemented at renowned spas such as Rockliffe Hall, Foxhills, and the Hilton group.

Who's This For?

This masterclass is for you if you’re a therapist or skin professional who wants to:

Break out of rigid, brand-led routines

Bring more creativity and soul into your work

Deliver facials that your clients truly feel

Refresh your skills or reimagine your entire treatment approach

Create a signature experience that sets you apart

What Makes This Different?

This isn’t about teaching you another facial routine. This is about...

  • Helping you find your rhythm.

  •  To move with presence.

  • To trust yourself.

  • To bring more of you into the treatment room.

Whether you’re here to refresh your confidence or completely transform your approach, I’m so glad you’re here. Let’s create something magical together.

Click below to secure your place for £245 and get instant access.

This is a one time training that could change how you feel about every treatment you give.

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